Our Apple-trained technicians use genuine Apple parts, so you
can trust us with all of your Apple devices.
Why do you have to choose iCenter?
- iCenter is an Apple Authorized Service Provider.
- iCenter's repairs are handled by Apple-trained technicians.
- iCenter guarantees fast service using Apple-certified tools and software.
- iCenter keeps you informed with regular updates on your repair status.
iCenter service
Repair and diagnostics for iPhone, iPad, AirPods, Mac, Apple Watch, and other Apple devices. Special expres battery replacement service for iPhone within 2 hours.* Parts replacement for iPhone within 1 day.**
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Prepare your Apple device for service
Before you bring your device in or send it to iCenter for a service, follow these steps to help protect your personal information and save time on your repair.
Backup Your Data
Backing up your data is one of the best ways to ensure that your device's data remains secure during servicing.
How to Backup iPhone, iPad, and iPod touchHow to Backup Mac with Time Machine
Update Software
Many issues can be resolved by updating the software on your device.
อัUpdate Software on iPhone, iPad, and iPod touchUpdate macOS on Mac
Turn Off Find My Device
For some repairs, you'll need to use your Apple ID password to erase your device and turn off Find My.***
How to Turn Off Find My DeviceRemove Accessories
Please remove any accessories and cases for a faster and more convenient service.
Also, remember to remove SIM cards if you need to use them during the service.
Prepare Your Battery
If your iPhone requires battery-related service, please use the battery until it's at 30% or less when you bring it in for service, if possible.
* Arrive for service before 5:00 PM daily. Service times may vary depending on the previous queue. Please check the service queue status at the branch before arriving.
** We strive to complete service within the same day, but in some cases, complex repairs may take 7-10 business days.
*** If you cannot turn off Find My iPhone, Apple may not be able to service your device. This policy is in place to prevent unauthorized servicing of your device without your knowledge. If you've forgotten your Apple ID and password, please visit iforgot.com